Client Overview
Perth Car Compliance is a trusted vehicle compliance and import service based in Western Australia. They assist clients in meeting regulatory requirements when importing vehicles, managing documents, roadworthiness inspections, and compliance certifications. Their operations relied heavily on manual processes and paper-based communication, which was time-consuming, error-prone, and frustrating for customers.
The Challenge
The client’s outdated workflow created bottlenecks: delays in client updates and paperwork approvals, compliance tasks performed manually, increasing error risks, clients had no transparency or real-time access to their import status, and staff overwhelmed by repetitive administrative duties.
Our Solution
- Digital Workflow Automation – End-to-end digitisation of the compliance process, from initial intake to final document issuance
- Document Upload & Approval Modules – Clients could securely upload required forms and receive feedback in real time
- Client Tracking Dashboard – A transparent progress tracker so clients could see the live status of their imports
- Security-First Development – With encryption, access control, and backup features built for regulatory confidence
- Admin Panel for Staff – Simplified task management with real-time updates and notification triggers
Results & Impact
Client Testimonial
Icon Global Digital helped us completely rethink how we work. What used to take days and countless emails now happens in just hours. Clients love the transparency, and we finally feel like we’re working on the business, not just in it.
Services Provided
- Custom Web Portal Development
- UI/UX Design for Compliance Workflows
- Document Upload & Approval System
- Client Dashboard with Live Progress Tracking
- Admin Automation & Workflow Logic
- Security & Data Privacy Implementation
Call to Action
Want to Digitise Your Compliance Process? Talk to us about your project.
